Support

Help & Support – Apatey

Welcome to Apatey Help & Support. We’re here to assist you with using the Apatey platform.

🔍 Browsing Properties

• You can browse available properties without creating an account.
• Use search and filters to find properties that match your needs.
• Tap on any property to view details, images, and contact information.

👤 Creating an Account

To create an account:

1. Click on Sign Up
2. Enter your name, email address, and password
3. Verify your email (if required)
4. Log in to start using full features

If you forget your password, use the Forgot Password option to reset it.

🏠 Listing a Property

To list a property:

• Log in to your account
• Go to Add Property
• Enter accurate property details
• Upload clear images
• Submit the listing for publication

Please ensure all listings are truthful and up to date.

📞 Contacting Property Owners

• Each property listing includes contact details
• You may contact owners or agents via phone or email
• Apatey does not act as an agent or intermediary

⚠️ Reporting an Issue

If you notice:

• Incorrect property information
• Duplicate or suspicious listings
• Technical issues

Please contact our support team with details.

🔐 Account & Data Safety

• Your personal information is handled according to our Privacy Policy
• We do not share user data with third parties
• You may request account deletion by contacting support

🛠️ Technical Support

If the app or website is not working properly:

• Check your internet connection
• Refresh the page or restart the app
• Ensure you’re using the latest app version

📧 Contact Support

For help or inquiries, reach us at:

📧 support@apatey.com.ng
🌐 https://apatey.com.ng

We aim to respond to all support requests as quickly as possible.